Next Generation Media: July 2010 by Dan Calladine

I always rely on Dan to provide some of the most up-to-date data on the emergence of web media. Here is the latest.

Brands connecting with Moms: How social media can change the way brands purchase media

I recently posted an article on Yummy Mummy Club that spoke about the difference between Advertising and Buying Consideration. You can find the post here: http://www.yummymummyclub.ca/brands_connecting_with_moms_hessie_jones

When I initially wrote it I was frustrated with the way media companies were treating blog or community properties. They were selling advertising just like any other publishing site or portal. The model didn’t take into consideration programs that could be developed that allowed brands to begin the engagement with communities to build relationships. The ad-buy was was transient and short-term,  awareness-building at arms-length.  I think there is an opportunity to transform this model and allow a WIN-WIN that ensures the audience to speak and be heard and companies to listen, engage and provide what their consumers want.

I’ve posted the article below as well:

Right now, it’s the tail end of the NXNEi conference of Toronto and the Architects of Community session where Erica was a panelist. While she relayed her story about how Yummy Mummy Club evolved, she also presented insight into some of the real challenges she faces as a social media site.

I’m here to provide a view from a brand perspective because I deal with them everyday. I want to also give you my view into how the social sites will evolve.

Erica mentioned an experience where someone had expected to pay nothing for advertising on Yummy Mummy Club because social media is free. That is a hard perception to dispel, because for the longest time social media was about rolling up your sleeves and finding sites and groups that were potential prospects for your products or service. It wasn’t about advertising. It was about effort and building relationships.

The cost to buy media had been transferred into the long and arduous effort applied to reach out and build community. And that notion still holds BUT what has evolved is that now there is a price to pay for access into these engaged and tightly-knit communities. We need to dispel the myth that social media is free. Brands need to understand that it is not necessarily an advertising medium, but a way to begin to engage and build some brand consideration among groups they care about.

And that is where I think Yummy Mummy Club can catapult this to a whole new level. Brands can always buy advertising: banners, emails, etc., but if they are looking to target social media sites they are going to get the incremental value in helping them build/tweak their products and services; providing real-time crowd sourcing opportunity that traditional media doesn’t bring; the impetus to build ‘real’ relationships that they can develop and sustain over time.

So as a marketer, I want to work with Yummy Mummy Club to deliver value over and above advertising consideration. Moms know what they want. Moms know how they feel about brands and products. Moms are creative. Moms are engaging. Brands WANT to hear from you and they are willing to allow let their guard down a little bit, eat a little crow, and let people give them suggestions that may prove invaluable to them. And I am willing to help bridge that gap and get you closer to brands so you feel you have a partnership and your words are being heard.

Please let me know your thoughts!

 

 

Word of Mouth, The Most Powerful Force in the World

I saw this today from @treypennington and thought I’d post it up!  One of the better examples I’ve seen depicting WOM.

Cyberbullying Hits Home

Tonight I found out from my 10 year old that a girl in her class has uploaded a video on YouTube about her. This girl was an on-and-off friend of my daughter, and I’ve questioned the friendship for sometime. I could never have imagined that a small school tiff led her to produce a video announcing her dislike of my daughter. But she was quick to admit, quite openly, that she created the video. She even gave the kids, including my daughter, the name of the video and what she had said. I reviewed the comments below the video–> my daughter noted the number of her friends also on Youtube — mostly attacking this girl for posting the video in the first place. 

I doubt my daughter understands the ramifications of what’s on the video but she was smart enough to understand that this is not something you do normally to a friend, especially if the spat was minor.  Or was it minor? And is this behaviour an anomaly? Now, I’m not so sure, but I am thankful she chose to come to us with this as opposed to deal with it herself.

In today’s democratization of content, people do post things that are inappropriate and I’ve witnessed friendly, diplomatic disputes on Twitter.  But for the most part that’s among mature adults… mature is the operative word. Kids are not so discrete. They respond to the moment, and openly display their attacks without any thought to consequences of their actions. Their weapons are words…. more hurtful because it’s displayed for the world to see… and the more views or responses seem to validate the original posting. It’s extremely easy to build this audience. The power of the spoken word, as I’ve seen in my line of work, can reach many …. on the school yard to the classrom, and inevitably to the computer screen. The more controversial, the greater the appeal —- many times at the expense of someone’s reputation and honour.

I went to look for the video again and this time a message popped up that it had been removed by the user. Perhaps she was found out; or perhaps she realized what she had done. It doesn’t really matter at this point. The damage had been done and it’s left a little girl wondering what she had done to deserve this. What I fear is the ease that this has been developed. The web has given people the ability to build voice at incredible speed and reach. It never occurred to me that I would be experiencing it first hand.

I love the work that I do and I often tell family and friends…. mostly naysayers of social media… that you just need to be aware what your kids are doing online and ensure the communication is open. That does not give you control of what happens but it mitigates the fallout, if any. I don’t want to shield my child from the web… the reality is she will receive the note one way or another: at school or even by phone. I just want to make sure I’ve taught her enough to come to her parents when these things are beyond her control.